Social housing tower blocks in London
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Case Study — ResidentialDecent Homes Programme, Lambeth & Hackney

Quantity surveying, project management and clerk of works services for Lambeth Living and Hackney Homes, bringing social housing stock, from individual homes to tower blocks, up to the Decent Homes Standard under NEC3 framework contracts.

The challenge

Bringing occupied social housing up to the Decent Homes Standard

Row of terraced social housing homes in London

On behalf of Lambeth Living and Hackney Homes, I worked in a multi-disciplinary role as quantity surveyor, project manager and clerk of works across a series of refurbishment schemes delivered under the Decent Homes Programme.

The programme covered a wide range of existing social housing stock, from individual housing units to tower blocks, which needed refurbishment to meet the Decent Homes Standard. Surveys of the existing stock defined the scope of works for each unit, which was then delivered through the appropriate framework contractor for each Lot.

Schemes were procured on a design and build basis through the framework, using NEC3 Engineering and Construction Contract Options B, C, D and E with client amendments. With residents living in their homes throughout, the work combined commercial control with careful site supervision and resident liaison.

Project facts

At a glance

Client: Lambeth Living and Hackney Homes
Location: Lambeth and Hackney, London
Value: Various
Role: Quantity Surveyor, Project Manager and Clerk of Works (pre- and post-contract)
Procurement: Design and build via framework
Contract: NEC3 ECC Options B, C, D and E with client amendments
Programme: Various

Stock condition surveys

Surveying existing homes and tower blocks to record condition and identify the works needed to meet the Decent Homes Standard.

Scope definition

Turning survey findings into a clear scope of works for each property, ready to issue to the framework contractor for that Lot.

Cost planning

Estimates and budgets for each package of works, tracked against the client’s programme allocation.

Framework call-off

Issuing works to the appropriate framework contractor for each Lot and agreeing prices on the right NEC3 main option.

NEC3 contract management

Administering NEC3 ECC Options B, C, D and E: early warnings, compensation events and assessments.

Valuations and payment

Measuring work done, assessing applications and certifying payments in line with the contract.

Project management

Coordinating contractors, programmes and approvals across many properties running in parallel.

Clerk of works

Inspecting quality on site, checking workmanship against specification and signing off completed homes.

Resident liaison

Planning works around residents living in their homes, with access, safety and communication agreed in advance.

Our approach

How each scheme was delivered

Pre-contract

Surveys

Condition surveys of each home or block to establish what was needed.

SurveysConditionDecent Homes
Pre-contract

Scope and budget

A defined scope of works and budget for each property or package.

ScopeBudgetSpecification
Procurement

Framework call-off

Works issued to the appropriate framework contractor for the Lot, on the right NEC3 option.

FrameworkLotsNEC3 option
Post-contract

Mobilisation

Programmes, access and resident communication agreed before work started.

ProgrammeAccessResidents
Post-contract

Delivery

Contract management, valuations and quality inspections while homes stayed occupied.

Compensation eventsValuationsQuality
Handover

Completion

Inspection, sign-off and final account for each property.

InspectionSign-offFinal account

The outcome

What this meant for the client

01

Scope based on evidence

Surveying the stock first meant each property received the works it actually needed, with budgets set on a sound basis.

02

One point of contact

Combining quantity surveying, project management and clerk of works gave the client joined-up commercial, programme and quality control.

03

Homes improved with residents in place

Works were planned and supervised around occupied homes, keeping disruption down and standards up.

Delivered by Ollie Thompson MRICS in a previous role at Mace. Planning a housing refurbishment programme? Talk to us about your scheme.

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